> For the complete documentation index, see [llms.txt](https://docs.oshi.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.oshi.co/oshi-help-center.md).

# Oshi Help Center

Your guide to the GATE 2 campaign, ranks, rewards, and everything on Oshi.

{% hint style="info" icon="globe" %}
🇯🇵 **日本語版はこちら** 日本語のヘルプセンターをご利用いただけます。一部ページは現在翻訳作業中です。ご不便をおかけし申し訳ございません。 [日本語版ヘルプセンター](https://docs.oshi.co/oshi-help-center-jp/)

A Japanese version of the Help Center is available. Some pages are still being translated. We apologize for the inconvenience. [Visit the Japanese Help Center](https://docs.oshi.co/oshi-help-center-jp)
{% endhint %}

{% hint style="info" %}
GATE 2: Tides of Conflict campaign is active! The anime is already in production. Your participation unlocks exclusive rewards, production access, and opportunities to join the anime. 

→ [Learn about the campaign](https://docs.oshi.co/gate-2-campaign/gate-2-overview) 
{% endhint %}

## Start Here

New to Oshi? These pages explain what we do, why we built this, and how to get involved.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>About Oshi</strong></td><td>What Oshi is and how we connect fans directly to anime production. </td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FzkSBymsEVYNQCtoznly2%2FAbout.png?alt=media&amp;token=41084c3d-4508-4bec-be10-beac747b64a7">About.png</a></td><td><a href="/start-here/about-oshi.md">About Oshi</a></td></tr><tr><td><strong>Getting Started</strong></td><td>Create your account, explore campaigns, and choose your rank.  </td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FJ2MLsa84tuWj5OP0F9HU%2FGETTING%20STARTED.png?alt=media&amp;token=1b3d96f6-fef5-4b51-891b-7e7e35777342">GETTING STARTED.png</a></td><td><a href="/start-here/getting-started.md">Getting Started</a></td></tr><tr><td><strong>Creator Reward Pool</strong></td><td>How your participation compensates the animators, directors, and staff behind GATE 2. </td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2F9pQTiPJSGMytSUbzT0ZA%2FCRP.png?alt=media&amp;token=d8fddfe1-6612-4f0c-9897-dd6ba8418141">CRP.png</a></td><td><a href="/start-here/creator-reward-pool.md">Creator Reward Pool</a></td></tr><tr><td><strong>How Anime Gets Made</strong></td><td>The production committee model and why it matters</td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FC0DDZnT7YR0dFqE2VPN7%2Fhow%20anime.png?alt=media&amp;token=0d493758-4e3f-4912-8a6a-532ce4fcc990">how anime.png</a></td><td><a href="/start-here/how-anime-gets-made.md">How Anime Gets Made</a></td></tr><tr><td><strong>Glossary</strong></td><td>Key terms used across Oshi and the GATE 2 campaign </td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FOWkE6fkm8c3Vl8jzbt9L%2Fglossary.png?alt=media&amp;token=af28e418-eb83-4d16-8abe-c4b0d2eb032c">glossary.png</a></td><td><a href="/start-here/glossary.md">Glossary</a></td></tr><tr><td><strong>Official Links</strong></td><td>Verified websites, social accounts, and contact info</td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FXA2RyqiqldOAI8EDc3XE%2Fofficial%20links.png?alt=media&amp;token=c4b43ef7-687e-49c8-a937-2cf69a01ce9a">official links.png</a></td><td><a href="/start-here/official-links.md">Official Links</a></td></tr></tbody></table>

***

<figure><img src="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FPDuOJW24AmDgDJ2BkPKc%2Fimage.png?alt=media&amp;token=c30b99f3-1d91-4968-83ab-84b60bc38959" alt=""><figcaption></figcaption></figure>

## GATE 2 CAMPAIGN

Everything about the GATE 2: Tides of Conflict campaign, from ranks and rewards to the timeline.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Understanding Ranks</strong></td><td>The seven naval ranks from Seaman ($5) to Admiral ($10,000)</td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FwfWpVl0ItJXIB3Yf9Eb5%2FGATE2-SECTION4-%2311.png?alt=media&amp;token=92428218-5029-4e1a-98f9-8c6fd74e583b">GATE2-SECTION4-#11.png</a></td><td><a href="/gate-2-campaign/understanding-ranks.md">Understanding Ranks</a></td></tr><tr><td><strong>Reward Details by Tier</strong></td><td>Full breakdown of what each rank unlocks</td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FK5Ptxuk5dmHRsWKB0ojM%2FGATE2-SECTION2-%235%20_%20ALTERNATIVE.png?alt=media&amp;token=efc1cb32-80a3-4b50-bc36-c48d4e310342">GATE2-SECTION2-#5 _ ALTERNATIVE.png</a></td><td><a href="/gate-2-campaign/reward-details-by-rank-tiers.md">Reward Details by Rank Tiers</a></td></tr><tr><td><strong>Campaign Timeline</strong></td><td>Key dates from launch through production and beyond</td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FXI6TWeuCMjDfX88nwVaF%2FGATE2-SECTION6-%2323.png?alt=media&amp;token=2ab79810-e9a5-4c57-9940-0c952e1daa2a">GATE2-SECTION6-#23.png</a></td><td><a href="/gate-2-campaign/campaign-timeline.md">Campaign Timeline</a></td></tr></tbody></table>

***

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Oshi Membership Rewards</strong></td><td>How active participation earns additional rewards</td><td><a href="/start-here/oshi-membership-rewards.md">Oshi Membership Rewards</a></td></tr><tr><td><strong>Leaderboard</strong></td><td>Real-time Valor and Merit rankings and campaign milestones</td><td><a href="/gate-2-campaign/leaderboard.md">Leaderboard</a></td></tr><tr><td><strong>Where Do Your Contributions Go?</strong></td><td>How campaign funds support production, creators, and rewards</td><td><a href="/start-here/where-do-your-contributions-go.md">Where Do Your Contributions Go?</a></td></tr><tr><td><strong>Legacy Contributors</strong></td><td>Information for pre-launch supporters</td><td><a href="/gate-2-campaign/legacy-contributors.md">Legacy Contributors</a></td></tr></tbody></table>

***

## Rewards

Digital, physical, and experiential rewards by category.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Physical Collectibles</strong></td><td>Merchandise packs and tangible collectibles</td><td></td><td><a href="/gate-2-campaign/physical-rewards.md">Physical Rewards</a></td></tr><tr><td><strong>Digital Collectibles</strong></td><td>Production art, rank emblems, and digital content</td><td></td><td><a href="/gate-2-campaign/digital-collectibles.md">Digital Collectibles</a></td></tr><tr><td><strong>Experiential Rewards</strong></td><td>Credits, cameos, and behind-the-scenes access</td><td></td><td><a href="/gate-2-campaign/experiential-rewards.md">Experiential Rewards</a></td></tr></tbody></table>

***

## Points & Quests

How to earn, climb the leaderboard, and unlock more.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Valor &#x26; Merit Points</strong></td><td>How the two point systems work together</td><td></td><td><a href="/gate-2-campaign/valor-and-merit-points.md">Valor &amp; Merit Points</a></td></tr><tr><td><strong>Merit Quests</strong></td><td>Earn Merit through community engagement and quests</td><td></td><td><a href="/gate-2-campaign/merit-quests.md">Merit Quests</a></td></tr><tr><td><strong>Officer Quests</strong></td><td>Exclusive quests for Lieutenant rank and above</td><td></td><td><a href="/gate-2-campaign/officer-quests.md">Officer Quests</a></td></tr></tbody></table>

***

## Help & Support

Account help, payment questions, and how to reach us.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Managing Your Account</strong></td><td>Profile settings, wallet, and account</td><td><a href="/help-and-support/managing-your-account.md">Managing Your Account</a></td></tr><tr><td><strong>Payments &#x26; Transactions</strong></td><td>Payment methods, regional availability, and transaction details</td><td><a href="/help-and-support/payments-and-transactions.md">Payments and Transactions</a></td></tr><tr><td><strong>Refund Policy</strong></td><td>How refunds work and what to expect</td><td><a href="/help-and-support/refund-policy.md">Refund Policy</a></td></tr><tr><td><strong>Support Channels</strong></td><td>Email, Discord, and other ways to get help</td><td><a href="/help-and-support/support-channels.md">Support Channels</a></td></tr><tr><td><strong>Reporting Issues or Bugs</strong></td><td>How to report technical issues</td><td><a href="/help-and-support/reporting-issues-or-bugs.md">Reporting Issues or Bugs</a></td></tr><tr><td><strong>Staying Safe</strong></td><td>Protecting your account and avoiding scams</td><td><a href="/help-and-support/staying-safe.md">Staying Safe</a></td></tr></tbody></table>

***

## Anime on Oshi

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><strong>GATE 2: Tides of Conflict</strong></td><td>Campaign live Feb 27, 2026. Produced by Studio M2, GENCO, Kasagi Labo, and Oshi.</td><td><a href="/gate-2-campaign/gate-2-overview.md">GATE 2 Overview</a></td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2F6mcGURqKdNJMmOQulzJw%2FGATE%202%20bannere.png?alt=media&amp;token=c8dbef6b-15d8-4828-ad40-e1ef6c724159">GATE 2 bannere.png</a></td></tr><tr><td><strong>Living in a World Without Magic</strong></td><td>Coming soon.</td><td><a href="/start-here/mahoseka-coming-soon.md">MahoSeka: Coming Soon</a></td><td><a href="https://2612956370-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsHO2CVanSsqKtCJtf53U%2Fuploads%2FKcRiytJhlQQ0cptvMw99%2FMahoseka%20button.png?alt=media&amp;token=c221e1b4-e75c-4e40-8f26-055724d8b86f">Mahoseka button.png</a></td></tr></tbody></table>

***

{% hint style="info" %}
Need help? Email <support@oshi.co> · Join [Discord](https://discord.gg/oshi) · Visit [gate2.oshi.co](https://gate2.oshi.co)
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.oshi.co/oshi-help-center.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.